Who is in your community? What are they talking about? Are they influential, connected or just watching? It’s not enough to merely listen and engage. You have to analyze the conversations – both inside and outside of your community – and measure the impact.
Stop guessing and start quantifying. Different from traditional Web analytics, Telligent Analytics deepens customer intelligence by measuring engagement, sentiment, and influence inside our applications and layering it over information gathered from throughout the social Web. Ultimately we help you understand how social media is affecting your business.
